Print Page   |   Contact Us   |   Sign In   |   Register
Local Interest Groups: Illinois - Heartland
Group Pages

Heartland LIG Logo

Welcome to the Heartland Local Interest Group!


  Join the Heartland LIG for our annual cookout at:

The Lodge at Pekin Insurance

Thursday, September 14th  ,4:00 pm – 6:00 pm

Enjoy some great food, celebrate our 20th Anniversary, and learn about: 

Building a Business Case for Transforming Your ITSM Capability

You know you need to transform your IT Service Management capabilities to keep up with the demands driven by the business, to support evolving strategies, and meet expectations driven by the consumerization of IT, but how do you get the support of those who can provide the resources to drive this transformation?  Essentially there are two approaches and they both consist of painting picture. One is a burning platform the other is a compelling vision. This session will explore how to do that in a way that gets results.

Presented by:  Jim Austin

Jim is a Specialist Leader in Deloitte’s Technology Strategy and Transformation practice with over 25 years’ experience in IT Strategy, Applications Development, Operations and Program Management. As one of ServiceNow’s first customers he has been assisting clients with both HR and IT Service Management projects across industries and globally for over 10 years.

 

Click here to Register/RSVP today!


Networking 4:00pm – 4:30pm

Presentation 4:30pm – 5:30pm

Non member fee $5

Location: The Lodge, Pekin Insurance, 2599 Sharon Ave, Pekin, IL

 

Optional online session is available for the presentation itself. When registering please specify online or onsite. A link will be sent the day of the event for online viewing.

 

Sponsored by...

Deloitte

 

 

 

20th Anniversary

 

 

Please note that this website is managed by ITSMF USA.  

The content of this website is solely the responsibility of ITSMF USA.


Who are we?

 

The Heartland Local Interest Group is made up of IT Service Management practitioners and organizations in the Central Illinois area who are actively engaged in, and committed to IT Service Management. 


 

 

LIG Information:

Send Your LIG Questions to: mailto:heartland@itsmfusa.org

 


 

 

 

Recent Blog Activity
Release Control and Validation Certification
Post by Ron Nelson, Monday, April 22, 2013
Comments (3)   Subscribe
SOA Training
Post by Paul Gadbois, Tuesday, April 9, 2013
Comments (4)   Subscribe
LIG Website Updates
Post by Administration, Wednesday, November 28, 2012
Blog: Heartland
Comments (0)   Subscribe
Welcome To The itSMF USA Heartland LIG
Post by Paul Gadbois, Friday, November 16, 2012
Blog: Heartland
Comments (0)   Subscribe
 View All Blogs »

Recent Forum Activity
Don't Skew The Customer
Posted by: Paul Gadbois, Friday, October 18, 2013
Forum: Metrics & Measurements
The Leader, The Manager and The Horse
Posted by: Paul Gadbois, Thursday, October 17, 2013
Forum: General ITSM Discussions
Welcome
Posted by: Paul Gadbois, Wednesday, November 28, 2012
Forum: General LIG Discussion
 View All Forums »


Communications Chair
Susan Biancalana
Communications Chair
Alan DeCrane
Membership Chair
Mike Walsh
Past President
Ron Nelson
Past President
Kevin L. Ritter
President
Marko Johnson
Secretary
Bill Pence

Legal