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Heartland LIG | The Transformation of the Service Management Industry
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What’s the future of IT Service Management? Is ITIL dead? With all the talk about DevOps and the advent of other frameworks and methodologies like LeanIT, IT4IT, SAFe, and others, where does Service Management fit? Attend this event to learn more about the state of the industry. Hear about the transformation that is occurring in the US with IT Service Management, what the future looks like, and how to prepare to be part of the next generation of Service Management.

2/21/2017
When: February 21, 2017
4:00 pm
Where: The Chateau Hotel and Conference Center
1601 Jumer Drive
Bloomington, Illinois  61704
United States
Contact: Bill Pence


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4:00pm - Networking.

4:30pm - Presentation -  Kevin Ritter, Director of ITSMF USA, will share about the evolution occurring in IT Service Management to address the DevOps culture.  

What’s the future of IT Service Management?  Is ITIL dead?  With all the talk about DevOps and the advent of other frameworks and methodologies like LeanIT, IT4IT, SAFe, and others, where does Service Management fit?  Attend this event to learn more about the state of the industry.  Hear about the transformation that is occurring in the US with IT Service Management, what the future looks like, and how to prepare to be part of the next generation of Service Management.

 

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