Metrics & Measurements https://itsmfusa.site-ym.com/forums/topics.aspx?group=87650&forum=139983 Wed, 24 Jun 2026 11:42:21 GMT Fri, 18 Oct 2013 15:18:21 GMT Copyright © 2013 itSMF USA Don't Skew The Customer https://itsmfusa.site-ym.com/forums/posts.aspx?group=87650&topic=662856 https://itsmfusa.site-ym.com/forums/posts.aspx?group=87650&topic=662856 If the data is bad the truth is skewed and the customer is screwed!

How can we impress upon our IT Collegues the importance of accurate documentation, data quality, and the value and power of reporting?

Discuss.....

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